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Results 1 - 15 of 147 for redirecting business mail
- If your redirection has been in place for some time and you're no longer receiving redirected mail this could be because everyone's using your new address now. If you've applied for a redirection...
Link to a URL I'm having problems with my Redirection
- Can I redirect mail to another country? Yes, you can redirect mail from a UK address to a new address abroad. We’ll direct all mail using our International Standard service. The price of your...
Link to a URL What mail can be redirected?
- Download our handy price guide for our latest UK and international parcel and letter services prices. We've also got a handy guide availablefor our online prices, too.
Link to a URL Download our price guides
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My item hasn’t arrived yet, what should I do?
- You can apply for a redirection online. Before you start you'll need: A Royal Mail online account. If you haven’t got one already, you can set one up as part of your application. You can use it...
Link to a URL Redirection Help Hub
- We’re obliged to deliver to every UK address on every working day, but there may be some instances when we can’t deliver your mail. If you’re not home, we’ll try to deliver to your neighbour and...
Link to a URL Situations when Royal Mail can’t deliver mail
- If you're a business or school, please see our Business Keepsafe® Help Hub Applying for a Keepsafe Our How to set up a Keepsafe YouTube video explains how you can apply for a Keepsafe online in four...
Keepsafe® Help Hub
- What happens when my Redirection runs out? We’ll contact you before it ends. You should receive an invite to renew a few weeks before your current Redirection finishes. How do I renew? You can...
Link to a URL Help with renewing a Redirection
- Any request to cancel a Keepsafe must made by the person who submitted the application. It can take up to ten working days for a Keepsafe to be cancelled. How to cancel your Keepsafe You can cancel...
Link to a URL How do I cancel my Keepsafe®?
- What can I do if my item is shown as delivered, but it hasn’t been received? If you’re the recipient: Check whether the item was sent using a service that obtains a signature on delivery*. If it was...
Link to a URL My item is shown as delivered but it hasn't been?
- Track your item lets you check the latest information on items sent with our signed for or tracked services. The website will show the most up-to-date information we have. How do I use Track your...
Link to a URL What is Track your item and how do I use it?
- When you send mail with us using a tracking service, your item gets scanned at various points in its journey. You’ll see this information when you use Track your item . Please note: The status in...
Link to a URL What does my tracking message mean?
- I'm in the UK waiting for a parcel or letter to arrive from another country? Can I track my item? Ask the sender to confirm when it was posted and if it was sent using a tracking service. If it was...
Link to a URL Help tracking items posted to the UK from another country
- How long will you keep my item before returning it to the sender? If an item is undelivered we’ll normally hold on to it for 18 days. However, if there’s a customs charge to pay, we’ll hold on to it...
Link to a URL I need help with items returned to sender
- Why are there no tracking details on my item yet? This can happen if you’ve ordered an item online. The seller might have created a tracking number, but not handed your item over to us yet. Once we...
Link to a URL My tracking message looks wrong
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